Campaigners ‘extremely disappointed’ at lack of reforms from Ofgem as watchdog decides not to lower standing charge
An online energy bill
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CAMPAIGNERS blasted energy regulator Ofgem today for leaving vulnerable households in “dire situations” after it refused to lower standing charges on bills.
Despite energy debt ballooning to £3.8 billion, the regulator confirmed it will not lower the charges, which customers pay regardless of how much energy they use.
It came after a year-long consultation in which Ofgem received 30,000 submissions on the public’s views on the charges.
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