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Passengers slam shoddy rail privateers
Shocking service by cowboy train privateers has riled more than half of their passengers
Shocking service by cowboy train privateers has riled more than half of their passengers, customer watchdog Which? reported yesterday.
Just eight of 18 firms had more than 50 per cent satisfaction, with successful publicly owned East Coast coming fifth.
Southeastern and Greater Anglia came joint last, with only four in 10 passengers saying they were satisfied.
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