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NEU Senior Regional Support Officer
The Barnet activists battling Capita

OUTSOURCING public services has time and again been shown to deliver poor quality at significantly greater expense, yet local authorities — particularly Tory ones — continue to contract out services, with predictable results.

Barnet residents have been fighting the Conservative-run council’s decision to outsource huge swathes of its public services to Capita for almost a decade — and are finally starting to see some results.

Barnet Council farmed out departments including highways, human resources and funerals to the notorious outsourcing giant under a decade-long contract worth around £32 million a year beginning in August 2013, despite huge public opposition.

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