A THIRD of shopworkers are so stressed by violence, threats and abuse that they think about quitting.
Abuse is down on its height during the pandemic — where shopworkers were often on the front line of enforcing public health measures such as mask-wearing — but remains higher than beforehand.
Retail union Usdaw has been drawing attention to this worsening picture for years. There are powerful social and economic drivers behind anti-social behaviour and rising crime, from rising poverty to atomised workplaces and communities.
Incoming Usdaw general secretary JOANNE THOMAS talks to Ben Chacko about workers’ rights, Labour and how to arrest the decline of the high street
By sticking together, working collectively and building the union, we can weather any uncertainty ahead, writes general secretary of Usdaw PADDY LILLIS



