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Southeastern's ticket offices kept closed for 99% of their advertised hours, RMT finds
Southeastern trains in sidings at Ashford International Station in Kent, January 30, 2024
SOUTHEASTERN’S ticket offices are closed for up to 99 per cent of their opening hours, RMT union has found.
The rail union found that between between June 2024 to January this year, the publicly owned rail operator’s ticket offices were closed for around 70,000 hours when they should have been open.
Data obtained through a Freedom of Information request also showed that ticket offices were open for only 1 per cent or fewer of their advertised hours at five stations.
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