Passengers need ‘fares freeze’ not extended compensation, say Labour
THE GOVERNMENT should enforce a “fares freeze” for passengers on Northern trains, Labour said today in response to the proposed extension of Delay Repay compensation.
Rail Minister Jo Johnson announced that the operator plans to extend the current compensation scheme to include delays of 15 minutes and longer from December.
Passengers can currently claim compensation if their train is at least 30 minutes late, but the proposed changes would mean that passengers delayed by between 15 and 29 minutes will be able to claim compensation worth 25 per cent of the single fare as well.
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